Please allow 24-48 hours for item to be shipped.
Normal shipping schedule is Monday through Friday.
Shipping is non-refundable once merchandise has been shipped.
Free Shipping: Promotional Free Shipping is valid sitewide. Some restrictions may apply. Free shipping is only available in the Contiguous 48 states. And is not available to Alaska, Hawaii or any other country. Shipped via economy shipping, gift cards will be shipped via first class mail, other items will be shipped by the cheapest option. Some items qualify for free shipping, this will be notated in the product description for that product (with free shipping icon). Free shipping is either UPS ground or standard Postal Service. Free shipping is only available in the Contiguous 48 states. And is not available to Alaska, Hawaii or any other country. A minimum of $100 must be spent to qualify for free shipping (exlcuding tax and shipping). If purchase is under $100, normal shipping charges will apply. We reserve the right to alter free shipping at any time or disable it as a shipping option. Free shipping excludes supplements, oversized items and other select products.
Shipping Options: To better accommodate our customers we have included USPS and UPS shipping options. Customers having items shipped to a PO Box must use USPS shipping options. UPS will not ship to PO Boxes and we may contact customers through email or phone to correct this problem.
Express Shipments: We will try to ship all express shipments same day as ordered. This is not guareented as we have a busy schedule to meet and items may run out of stock. Please place orders by 2pm or call and speak to a representative.
Saturday Delivery: Normal delivery schedule is Monday through Friday. Saturday delivery is not a normal option, however is available upon request. Please call to place a Saturday delivery order, in addition to see if we can accommodate your needs.
Oversized Items: Some items sold are oversized, as a result customers will be charged the difference in price. Items may include large buckets, whips or saddles. Whenever possible these items are marked that an extra charge may apply.
ORM-D Products:"Other Regulated Materials-Domestic". Packages bearing this mark contain hazardous material in a limited quantity that presents a limited hazard during transportation, due to its form, quantity, and packaging. The Stagecoach West reserves the right to not ship such a product to anyone. These products may only ship ground in the continental Unites States. Also, these products will not ship ground anywhere outside the continental United States (Alaska, Hawaii, Puerto Rico etc). These products will be marked but in a rare occurrence some may not. If there is a shipping problem you will be contacted regarding the matter.
International Shipping: The Stagecoach West ships internationally. All packages shipped internationally must have the same Shippping and Billing address or the order will be canceled. For the time being, all international shipments will be held 7-10 days before being shipped. This is to verify all payments are non fraudulent. Due to the large amount items in stock, certain items may not be able to ship internationally, these products include ORMD products. Certain countries require an import license and we will not ship to these countries without proof of such a license. Also every country has its own policies for what may enter that country, The Stagecoach West is not responsible for knowing what may or may not be allowed through your country's customs. If a package is refused by your country's customs The Stagecoach West is not responsible. Also The Stagecoach West is not responsible for any lost or damaged packages. Packages shipped Internationally will be treated "as is" or final sale, and there will be no refunds. ***If we shipped you the wrong item please call our shipping department Monday-Friday between 9am and 3pm EST, 1-800-648-1121.
The Stagecoach West
For More Information Contact The Stagecoach West, Toll-Free, at 1-800-648-1121